Key Features of SlingShot Outbound Notification:
- Industry-leading Answering Machine Detection (AMD) for targeted messaging and improved notification delivery success rates.
- Configurable to fit each organization’s unique business rules.
- Easy integration, facilitated by SlingShot’s robust Web Services API.
- Time zones, call retry attempts, and channel preferences (voice, text, e-mail) customizable by campaign.
- Detailed reporting of notification status by type (voice, text, e-mail). Monitor campaigns in real-time and look up notification detail via SlingShot’s Web Dashboard.
- Industry-leading ticketing system with voice, e-mail, and web submission.
Key Features of Hosted IVR:
- Deep technical expertise in VoiceXML, CCXML, SIP/VoIP and Web technologies.
- Fully redundant, uninterruptible power supply.
- Fully redundant network connectivity.
- 24×7 system monitoring.
- 24×7 professional physical security, with individually registered multi-zone swipe cad access, video monitoring, and state-of-the-art Inergen fire suppression.
- 24×7 access to experienced technical staff.