Key Features of SlingShot Outbound Notification:

  • Industry-leading Answering Machine Detection (AMD) for targeted messaging and improved notification delivery success rates. 
  • Configurable to fit each organization’s unique business rules.
  • Easy integration, facilitated by SlingShot’s robust Web Services API.
  • Time zones, call retry attempts, and channel preferences (voice, text, e-mail) customizable by campaign.
  • Detailed reporting of notification status by type (voice, text, e-mail).  Monitor campaigns in real-time and look up notification detail via SlingShot’s Web Dashboard. 
  • Industry-leading ticketing system with voice, e-mail, and web submission.

Key Features of Hosted IVR:

  • Deep technical expertise in VoiceXML, CCXML, SIP/VoIP and Web technologies.
  • Fully redundant, uninterruptible power supply.
  • Fully redundant network connectivity.
  • 24×7 system monitoring.
  • 24×7 professional physical security, with individually registered multi-zone swipe cad access, video monitoring, and state-of-the-art Inergen fire suppression.
  • 24×7 access to experienced technical staff.