Surgent Can Help you Increase Customer Engagement in Several Ways:
Surgent provides professional services in two areas: outbound communications consulting and custom development services. Whether you’re looking to improve CX by streamlining your customer-facing teams’ outbound communications or you need a custom interactive voice response (IVR) solution, Surgent’s experienced team of communications experts is here to help.
Surgent’s proprietary SlingShot Outbound Notification Platform provides customers access to a carrier-grade, configurable, multi-channel notification platform in a hosted environment, with simple integration options, all at a reasonable cost. Voice, SMS/Text or email, SlingShot can do it all.
Surgent provides access to one of the most secure and redundant colocation facilities available with one of the largest IP backbones available and TDM/SIP connectivity optimized for high capacity inbound/outbound voice service. Combine this robust infrastructure with best-of-breed system monitoring and highly experienced and proactive technical support, and you’ve got the stress-free environment you’ve been looking for to confidently deploy your critical voice applications. Read more about choosing a voice application host.